Let the supplier listen to your command

In the early stage, we prepared the work and cooperated with the suppliers to understand and arrange the special characteristics of the products and the places where problems are more likely to occur.

Step 2: Full communication

The purpose of full communication is to ensure that suppliers accurately understand the procurement content, including model, color, quantity, quality requirements, delivery schedule, and so on. How to ensure? Text record.

Secondly, full communication also plays an important role in the division of responsibilities.

Here is an explanation of how to distinguish responsibility from the perspective of the boss:

Aside from the moral level, the boss usually judges employees from two aspects: responsibility and business level. It is a matter of responsibility to confess a job to a lower level and whether the lower level is executed. Whether the execution is smooth or not is a horizontal issue.

When the purchase error is controlled by the boss, the error will be classified as a level question: Am I not doing it? How do I say that I didn't do it? I have said it, the supplier has misunderstood it. I just made a phone call less. The supplier is not doing it. Isn’t there any way for me to do it? I am still very responsible. I am so sad that I am so wronged. I work so hard to work overtime. This boss is really not a person.

This is the difference in thinking between the boss and the employee. In the boss's opinion, if you don't do it, you don't do it because the result is there. So why do employees sometimes feel aggrieved?

Communication with suppliers must be sufficient and form a written record. Since it is communication, it is important not to impose its own subjective consciousness on suppliers: suppliers who are purchased strong X will remember in a long time and will retaliate when appropriate. This is the lesson of blood for many years.

The subjective will of the supplier itself must be to deliver the goods on time, so when negotiating, it is necessary to guide the suppliers to cooperate actively.

Procurement itself should not be easy to make mistakes, but in practice it is often trained, why? Many times it is "believe". Dealing with suppliers, avoiding the word "believe". When the purchase is wrong, I often think that I understand it, thinking that he has received it, that he has received it, that you think he knows, he thinks that you know, thinks that there is no problem, thinks that it will not happen, and thinks that it can be delivered on time, isn't it? As explained, all is true. There is no confirmation, and it is not certain at the end, and it is unclear how to say it. In this way, where does the procurement push the responsibility? Will the supplier buy it only if it is pushed to the supplier? Will the supplier hate you?

Dealing with people is communication. Full and effective communication can guarantee a low probability of subjective errors. After telling the things that can be said, they will form a written record confirmed by both parties. If something goes wrong, who can make a mistake at a glance, what mistakes can the purchase make? At this time, the responsibility for purchasing can be pushed out, which is the second protective shell purchased.

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